The product needs to unused, undamaged, stain free and in saleable condition with original packing and must be returned in set as it was sold.
Unboxing video is mandatory in cases of returns and exchange and can only be initiated within 48 hours of delivery. Timeline is a strict policy for return. If the product is damaged and wrong (delivered other than the one ordered) in that case a report of the same shall be sent to our registered mail id within 24 hours along with the photos and videos. Returns outside the timeline will not be processed or accepted. On Approved items, the amount will be refunded back to the source account of customer within 7-10 days after the product is received back and is approved for refund by our quality check department in form of credit notes on the mail id sent at the time of information.
To refund a product you can whatsapp at our no +919116965800 along with images and unboxing video. No refund will be entertained without any photos and unboxing videos. The refund is only applicable once and wont be entertained the second time in any case.
Products that are ordered and received correctly will not be retuned back. If an exchange is initiated in case, an exchange fee of Rs 500/- along with the difference amount if any will be applicable. If a wrong product is delivered which doesn’t match the one ordered, there will be no exchange fee applicable on the customer in that case.
By placing an order with us, you agree to these terms and conditions.